ABSTRACT

The study focused on the effect of organisational conflict on employees’ performance in Nigerian Breweries Plc, Ama Plant-Enugu State. The specific objectives are to: ascertain the effect of task conflict on employees’ task performance, evaluate the effect of relational conflict on employees’ contextual performance and find out the effect of value conflict on employees’ adaptive performance in Nigerian Breweries Plc, Ama Plant,Enugu. The study adopted survey research design, primary and secondary sources of data were used. The target population of the study consisted of all the employees of Nigerian Breweries Plc, Ama Plant. Random sampling techniques, content validity and Cronbach Alpha reliability instrument were adopted. Multiple Regression analysis was used in testing the study hypotheses. Two null hypotheses were rejected and the other two accepted. Findings revealed that: At 1% level (Sig < .01) of significance, task conflict has a significant effects on employees’ task performance, relational conflict do not have any significant effects on employees’ contextual performance in Nigerian Breweries Plc, Ama Plant. The study concluded that organisational conflict has positive and negative effects on employees’ performance in Nigerian Breweries Plc, Ama Plant. The study recommended that the management of Nigerian Breweries Plc. need to appreciate, recognize and identify the source of conflict, compare and contrast its constructive and destructive potentials and identify alternative techniques to manage task conflict, especially creating an avenue for employees to meet and talk out their differences. Management need to maintain an organisational culture and policy that encourages inclusiveness and discourages prejudice, partisanship, non-objectivity and tendentiousness in order to checkmate conflict and boost employees’ performance in the organisation.