ABSTRACT

Organizational activities are often faced with one or two kinds ofperiod of unrest one ofsuch is dispute. This research was on the effect of industrial dispute on organizational performance. The study tried to ascertain the major causes of industrial dispute in organizations, establish a relationship between industrial dispute and profitability of organizations as well as ascertain the relationship between anti labour laws on employees performance in organization. These were the specific objectives which constituted the research question. A descriptive case study research methodology was adopted where Access bank and First bank Umudike and Umuahia branches were adopted as case study. A structured questionnaire was distributed to a sample of83 selected from different staff category of the banks. And all distributed questionnaire were retrieved and analyzed using simple statistical tables and mean marks. The regression and Pearson's Correlation statistical tool were usedfor test ofhypotheses. The hypotheses showed that there is significant difference among thefactors that cause organizational dispute, there is a significant negative impact ofindustrial dispute on the profitability of organizations and anti labour laws were discovered to have a significant impact on the performance ofemployees. Thus, this work concluded that organizational dispute though encourages more salary for employees have a negative effect on the performance and profitability offirms. This work recommended that the communication gap as well as the possiblefactors thatfacilitate organizational dispute be mitigated.