ABSTRACT

The study evaluated effects of mentoring on employees’ career development in selected Hospitality Organizations in Abia State, the objective of the study is to determine the effects of organizational support on employees’ self-efficacy in the selected hospitality organizations in Abia State and investigate the various factors militating against the effectiveness of mentoring program in the selected hospitality organization in Abia State. A survey research design was adopted. The researcher made use of primary and secondary sources of data to gather information from the respondents. The total population of the study is 726 which consist of the staff of the selected hospitality organization in Abia State Nigeria. Therefore, sample size of 258 was derived from Taro Yamane formula. A stratified sampling method was adopted. A total number of two hundred and fifty eight (258) questionnaire were distributed to the selected Hospitality firms in Abia State, Nigeria, forty five (45) questionnaire were lost but only two hundred and fifteen (215) questionnaire were recovered and found useful for the study. This denotes a response rate of 83.4%. The retrieved questionnaire were subjected to analysis. The study adopted linear regression analysis to test the hypotheses of study. The results of regression analysis shows the correlation coefficient on the relationship between mentoring and employees’ career development. P-value = .004 < .05 level significance. This shows that there is 67% relationship between mentoring and employees’ career development, which state that there is a significant relationship between mentoring and employees’ career development in the selected hospitality organizations in Abia State. the study concluded that the extents at which organizations are able to support their employees will determine their sustainability in the competitive market and improve employees performance, thus, organizational support has a significant relationship on employees’ self-efficacy in the selected hospitality organizations in Abia State. The study recommended that Management should make sure that they improve mentoring through training, seminars, and workshops, on the job mentoring and conferences or formal mentoring programs across many disciplines where academic resources should be allocated to identify reality

                                    TABLE OF CONTENTS                                   Page

Cover Page                                                                                                                  i

Title Page                                                                                                                    ii

Declaration                                                                                                                  iii

Certification                                                                                                                iv

Dedication                                                                                                                  v

Acknowledgement                                                                                                      vi

Table of Contents                                                                                                       vii

List of Tables                                                                                                              viii

List of Figures                                                                                                             ix

Abstract                                                                                                                      x

CHAPTER 1

INTRODUCTION

1.1       Background of the Study                                                                               1

1.2       Statement of the Problem                                                                               3

1.3       Objectives of the study                                                                                   5

1.4       Research Questions                                                                                         5

1.5       Research Hypotheses                                                                                      5

1.6       Significance of the Study                                                                               6

1.7       Scope of the Study                                                                                         7

1.8       Limitations of the Study                                                                                 8

1.9       Operational Definition of Terms                                                                     9

1.10    Brief History of the Selected Firms                                                                10

CHAPTER 2

REVIEW OF RELATED LITERATURE

2.1       Conceptual Framework                                                                                   13

2.2       Theoretical Framework                                                                                   38

2.3       Empirical Review                                                                                            42

2.4       Summary of Reviewed Related Literature                                                     45

2.5       Gap in Literature                                                                                             46

CHAPTER 3

METHODOLOGY

3.1       Research Design                                                                                             47

3.2       Sources of Data                                                                                              47

3.3       Population of the Study                                                                                  47

3.4       Sample Size Determination                                                                             49

3.5       Sampling Technique                                                                                        50

3.6       Description of the Research Instrument                                                         52

3.7       Validity of the Instrument                                                                              53

3.8       Reliability of the Instrument                                                                           53

3.9       Method of Data Analysis                                                                               53

3.10     Model Specification                                                                                        54

CHAPTER 4

DATA PRESENTATION AND ANALYSIS

4.1       Return of Questionnaire                                                                                 55

4.2       Data Presentation                                                                                            56

4.3       Testing of Hypotheses                                                                                                63

4.4       Discussion of Findings/Results                                                                       67

CHAPTER 5

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

5.1       Summary of Findings                                                                                     69

5.2       Conclusion                                                                                                      69

5.3       Recommendations                                                                                          70

5.4       Areas of Further Studies                                                                            70

REFERENCES                                                                                                       

APPENDICES

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