A Correlation Analysis Of Librarians’ Computer Literacy And Lecturers’ Satisfaction With Information Services In Nigerian University Libraries:- Edward Amadi

ABSTRACT

The specific objective of this study was to establish the extent to which computer literacy amongst academic librarians affect faculty members' satisfaction with information services in university libraries. The population of this study composed of 112 librarians and 4469 lecturers in eleven (11) universities in South-East Zone ofNigeria. The research design used was a combination ofdescriptive survey and linear correlation. Two (2) researchermade rating scales were usedfor data collection. Thefirst ofthese instruments is “Rating Scale for Librarians ’ Computer Literacy in University Libraries ” while the second is called “Rating Scale for Lecturers' Satisfaction with Information Services in University Libraries Census sampling was applied in choosing librarians while stratified random sampling technique was used to select respondentsfrom the lecturers' sub-stratum. Out of the 447 and 112 copies ofresearch instrument administered, 87 and 366 copies were returned by librarians and lecturers, respectively giving a total return-rate of 81.0%. Descriptive and inferential statistics was used for data analysis. The Spearman Rank Correlation was used to ascertain the strength of the relationship between the independent and dependent variables. Resultsfrom the correlation coefficient ofthe two variables showed that there is a strong andpositive relationship between academic librarians' computer literacy and the satisfaction derived by lecturersfrom services receivedfrom the sampled university libraries. Several recommendations were made, including provision of regular computer training for librarians, employment of competent computer technicians and adequatefunding. Key words: Librarians’ Computer Literacy, User Satisfaction, Information Services, University Libraries.