Effect Of Covid-19 Regulations On Choice Of Restaurants In Umuahia Metropolis
ABSTRACT
This study examined the
effect of covid-19 regulations on choice of restaurants in Umuahia Abia state
using five research objective; determine the effect of nose mask as a COVID-19
regulation on choice of restaurants in Umuahia; determine the effect of social
distancing as a COVID-19 regulation on choice of restaurants in Umuahia;
determine the effect of lockdown as a COVID-19 regulation on choice of
restaurants in Umuahia; determine the effect of use of hand sanitizer regularly
as a COVID-19 regulation on choice of restaurants in Umuahia.. Descriptive
survey research design was used through administration of questionnaire to
obtain information from the communities. Probability and Non-probability
sampling technique was used to ascertain the population of the study. Purposive
sampling was used to select five out of the ten autonomous communities from
which 196 respondents was selected. The result found out that the demographic
information of the respondents showed that 90 males (57.3%), majority of respondents are between the ages
of 31 - 40 (21.7%), 73 were married (46.5%), majority of the customers
visited restaurants in the study area amid COVID-19 regulations daily at (38.2)
and majority (86%) of the
respondents had formal education. The major findings showed that nose mask and
lockdown as a COVID-19 regulation has significant effect on choice of
restaurant and social distancing and use of hand sanitizer as a COVID-19
regulation has no significant effect on choice of restaurant in Umuahia
metropolis. The study thus concludes that covid-19 regulations has
a significant effect on customer’s choice of restaurants in the study area and
recommended that hospitality businesses must focus on the guest experience and
stage memorable experiences that stimulate all five senses and they must behave
like hosts taking responsibility for the experience and creating lots of little
surprises.
TABLE OF CONTENTS
Title Page
i
Approval page ii
Declaration
iii
Certification
iv
Dedication
v
Acknowledgements
vi
Table of content vii
List of tables
x
Abstract
CHAPTER 1: INTRODUCTION
1.1 Background
of the Study 1
1.2 Statement of Problem 3
1.3 Objectives of the Study 4
1.4 Research Questions 4
1.5 Research Hypotheses 5
1.6 Significance of the Study 5
1.7 Scope of the study 6
CHAPTER
2: REVIEW OF RELATED LITERATURE
2.1 CONCEPTUAL
REVIEW 7
2.1.1 COVID-19 Pandemic 7
2.1.2 Effect of Covid-19 11
2.1.2.1 Economic Effect 14
2.1.2.2 Health Effect 15
2.1.2.3 Social and Cultural Effect 16
2.1.3 Effects on Restaurant Operation 17
2.1.4 Classification of Restaurants 20
2.1.5 Criteria for Grading Restaurants 20
2.1.6 Types Of Restaurants 22
2.1.7 Choice of Restaurants 26
2.1.8 COVID-19 and Restaurant Operation 31
2.1.9 Prevention
and Control of COVID-19 Outbreak in Restaurants 33
2.1.10 Challenges faced by owners of hospitality
establishments in enforcing
covid-19
regulations 34
2.1.11 COVID-19 Protocols and Regulations 35
2.1.11.1 Factors
affecting choice of covid-19 regulations 36
2.2 THEORETICAL
FRAMEWORK 36
2.3 EMPIRICAL REVIEW 38
2.4 Gap
in Knowledge 40
2.5 Summary
of Related Literature 40
CHAPTER 3: RESEARCH METHODOLOGY
3.1 Research Design 43
3.2 The Study Area 43
3.3 Population for the Study 44
3.4 Sample and Sampling Techniques 44
3.5 Instrument for Data Collection 45
3.6 Validation of Instrument 45
3.7 Reliability
of Instrument 45
3.8 Data
Collection Technique 46
3.9 Method
of Data Analysis
46
CHAPTER 4: RESULTS AND DISCUSSION
4.1 RESULTS 47
4.1.2 Demographic Data of
Respondents 48
4.1.3 Analysis of Research
Questions 49
4.1.4 Hypotheses Testing 57
4.2 Discussion
of Findings 59
4.3 Inferential
Statistics and Hypotheses Testing 56
4.3.1 Descriptive
Statistics 57
4.3.2 Hypotheses
Testing 58
4.4 Discussion
of Findings 61
CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 SUMMARY OF FINDINGS 66
5.1.1 Restatement of the Problem 66
5.1.2 Major Findings 67
5.2 Conclusion 67
5.3 Recommendation 67
5.4 Suggestion
For Further Studies 68
REFERENCES 65
LISTS
OF TABLES
Table 4.1
Response rate 47
Table 4.2 Demographic data of respondents 48
Table
4.3: The effect of nose mask as a
COVID-19 regulation on your
choice of restaurant 49
Table 4.3:
The effect of social distancing as a COVID-19 regulation
on your choice of restaurant 51
Table 4.4:
The effect of lockdown as a COVID-19 regulation on your
choice of restaurant. 53
Table 4.5:
The effect of use
of hand sanitizer as a COVID-19 regulation on
your choice of restaurant. 55
Table 4.6 Descriptive Statistics 57
Table 4.7 Regression Estimate on the
Effect of COVID-19 Regulations
on Customer’s Choice of Restaurants in Umuahia 58
0.0
IFEABUNIKE, G (2023). Effect Of Covid-19 Regulations On Choice Of Restaurants In Umuahia Metropolis. Mouau.afribary.org: Retrieved Dec 22, 2024, from https://repository.mouau.edu.ng/work/view/effect-of-covid-19-regulations-on-choice-of-restaurants-in-umuahia-metropolis-7-2
GIFT, IFEABUNIKE. "Effect Of Covid-19 Regulations On Choice Of Restaurants In Umuahia Metropolis" Mouau.afribary.org. Mouau.afribary.org, 13 Sep. 2023, https://repository.mouau.edu.ng/work/view/effect-of-covid-19-regulations-on-choice-of-restaurants-in-umuahia-metropolis-7-2. Accessed 22 Dec. 2024.
GIFT, IFEABUNIKE. "Effect Of Covid-19 Regulations On Choice Of Restaurants In Umuahia Metropolis". Mouau.afribary.org, Mouau.afribary.org, 13 Sep. 2023. Web. 22 Dec. 2024. < https://repository.mouau.edu.ng/work/view/effect-of-covid-19-regulations-on-choice-of-restaurants-in-umuahia-metropolis-7-2 >.
GIFT, IFEABUNIKE. "Effect Of Covid-19 Regulations On Choice Of Restaurants In Umuahia Metropolis" Mouau.afribary.org (2023). Accessed 22 Dec. 2024. https://repository.mouau.edu.ng/work/view/effect-of-covid-19-regulations-on-choice-of-restaurants-in-umuahia-metropolis-7-2