RELEVANCE OF INFORMATION TECHNOLOGY TO THE MANAGEMENT OF SMALL AND MEDIUM SCALE ENTERPRISES IN NIGERIA (CASE STUDY OF CARDCEENTER NIGERIA LIMITED, LAGOS NIGERIA)

ABSTRACT

This project work studied the relevance of Information Technology (IT) to the management of Small and Medium Scale Enterprises (SMEs) in Nigeria with special interest in CardCentre Nigeria Limited. Much of the interest in Information Technology  had been on large firms.   This study bridges  this research gap.Explanatory  research design was adopted in this study. A five point  numerically  scaled  Likert-type  questionnaire  was  constructed  and administered  among  selected  staff  of  CardCentre  Nigeria  Limited.  The· research  hypotheses    were    tested    using   the    Chi-Square    Statistical Technique. The  results of the analyses showed that: Information Technology does not play any significant role in the activities and operations of Small  and  Medium   Scale  Enterprises   (SMEs);  Information   Technology   has impacted positively on the managerial practice of Small and Medium Scale Enterprises (SMEs) in Nigeria;  Information Technology has improved the performance of SMEs in Nigeria.  Some of the recommendations  made in this project are that: the managements of SMEs should invest more Information Technology;  they must always embark on regular training.  of their Information Technology (IT) staff; the government should provide the enabling environment etc.

TABLE OF CONTENTS 

 Declaration  -                                                                                                      11

Certification -

 Dedication   - 

Acknowledgements

 Table of contents 

List of tables 

Abstract

CHAPTER ONE

Introduction

1.1     Background to the study  -

1.2      Statement of the problem -

1.3     Objective of the study

1.4    Research Question

1.5     Research Hypothesis

1.6     Significance of the study -

1.7     Scope of the study -

1.8     Limitation of the study

1.9     Definition of key terms

CHAPTER TWO

2.0      Literature Review  -                                                                                  11

2.1      Preface                                                                                                       11

2 .2    Definition of small and mediums enterprise  -                                        12

2.3      Meaning evolution of information technology                                        13

2.4     The Role of Information Technology in small And medium  enterprise     -                                                                             16

2.5      Brief Profile  of cardcenter  Nigeria  Limited    -                                           23

2.6     Theoretical framework                                                                             24

CHAPTERTHREE

3.0 ﾿ Research  Methodology ﾿                                                    32

3.1 ﾿ Introduction  - ﾿ 32

3.2 ﾿ Research  Design     - ﾿ 32

3.3 ﾿ Population  of the study ﾿ - ﾿ 33

3.4 ﾿ Sampling  Procedure ﾿ 33

3.5 ﾿ Research  Instrument ﾿ 34

3.6 ﾿ Validation  of Research  i ﾿ nstrument  and testi ﾿ g                                            35

3.7 ﾿ Data analysis ﾿ 36

CHAPTERFOUR

4.0      Data presentation  and analysis   -                                                                 37

4.1       Preamble                          .     -        -                                                            37

4.2   Presentation  of Bio-data  of respondents                                 -:                                   38

4.3   Hypothesis  testing  -                                                                                       46

4.4      Interpretation   and Analysis  of result                                                            61

CHAPTERFIVE

Summary,  Conclusion  and Recommendation 

5.1      Summary

5 .2      Conclusion    -

5 .3      Recommendations    -

REFERENCES

APPENDIX