Reader Services' Operational Environment And Staff Satisfaction In University Libraries In Nigeria:- Amogu, Uma K.

ABSTRACT

This paper takes a cursory look at reader services in university libraries in Nigeria. It x-rays tk,%{ structure, services as well as the challenges of reader services in Nigeria universities as they o,ffi.!cr '.,:'· :· ;.·'. staff satisfaction. The puper did a review of the past and current scenario of the conditions in 1rhich ~\~_>~, staff of the reader services have been carrying out their calling of service provision and noted thar situations have not improved in any remarkable way. Dimensions of sen-ice em·ironment o(rhc :'<.- >< , staff in the division of the library were identified to include their work tools, physical environ;11e,it." '(.: .L: staff strength and workload The paper posits that these variables have the capacity 10 push bc,ck '_' ;; f; the frontiers of quality reader services provision if they are no/ given adequate attention. The paper '\ ] recommends such things as uppreciation and good staff relations among others as srrategicsfo. motivating the staff to be their best in the work place