Impact Of Information Technology On The Performance Of Guarantee Trust Bank Plc, Umuahia, Abta State

ABSTRACT

Today's organizations' are confronted with rapidly changing markt conditions, indicated by high meger rates and strong competitors. Under these conditions, traditional management approaches that focus on financial figures and centralized, analytical planning methods are considered to be insufficient for effectively steering the organization in a dynamic environment (Laudon and Laudon, 2001). Recent management support approaches like intellectual capital or particularly the balanced scorecard aimed at providing a broader view of organizational performance. They combine both financial and non-financial aspects and comprise activities not oniy to monitor hut also to plan and influence organizational performance (Wali 2010). Their success demonstrates the strong demand for this so-called comprehensive performance management.