ABSTRACT
The
study examined the relationship between principals’ conflict management
techniques and teachers’ job performance in government owned secondary schools
in South East, Nigeria. Ten research questions and ten hypotheses guided the
study. The study adopted a correlational research design. The population of the
study is made up of 24, 657 which consists of 23,269 teachers and 1,388
principals in secondary schools in the five South East, Nigeria. A sample size
of 1,232 respondents which comprised of 1,163 teachers and 69 principals was
used for the study. The sample was drawn using multi stage approach. Two sets
of structured questionnaires titled: Principals’ Conflict Management Technique
Questionnaire (PCMTQ) and Teaches’ Job Performance Questionnaire (TJPQ) were
used for the data collection. The instruments were validated by five experts;
three from Educational Management and two experts from Measurement and
Evaluation in Science Education, all in Michael Okpara University of
Agriculture, Umudike. The reliabilities of the instruments were established
using Pearson Product Moment Correlation and Cronbach Alpha statistical tool
for the internal consistency of the items. Reliability indices of 0.79 and 0.81
were obtained for PCMTQ and TJPQ respectively. Pearson’s product moment
correlation co-efficient was used to answer the research questions while linear
regression was used to test the hypotheses at 0.05 level of significance.
Results of the analysis revealed on the overall that: principal’s use
of arbitration conflict management technique had a positive high relationship
with teachers’ job performance in government owned secondary schools in south
East, Nigeria; principals’ use of dialogue conflict management technique had a
positive moderate relationship with to teacher’s job performance in government
owned secondary schools in south east, Nigeria; Principals use of accommodation
conflict management technique had a positive high relationship with to
teacher’s job performance in government owned secondary schools in South East,
Nigeria. Based on the findings, the
researcher recommended among other things that; the most
effective conflict management technique that promotes teachers’ job performance
is effective communication and should be adopted always by the principals in
conflict resolution; on the other hand, the least effective management
technique is boxing the problem and should be rarely employed by the principals
in resolving conflict since it has low correlation with the teachers’ job
performance.
OKPANKU, O (2024). Principals’ Conflict Management Techniques and Teachers’ Job Performance in South East, Nigeria:- Okpanku, Promise C. Mouau.afribary.org: Retrieved Dec 24, 2024, from https://repository.mouau.edu.ng/work/view/principals-conflict-management-techniques-and-teachers-job-performance-in-south-east-nigeria-okpanku-promise-c-7-2
OKPANKU, OKPANKU. "Principals’ Conflict Management Techniques and Teachers’ Job Performance in South East, Nigeria:- Okpanku, Promise C" Mouau.afribary.org. Mouau.afribary.org, 06 May. 2024, https://repository.mouau.edu.ng/work/view/principals-conflict-management-techniques-and-teachers-job-performance-in-south-east-nigeria-okpanku-promise-c-7-2. Accessed 24 Dec. 2024.
OKPANKU, OKPANKU. "Principals’ Conflict Management Techniques and Teachers’ Job Performance in South East, Nigeria:- Okpanku, Promise C". Mouau.afribary.org, Mouau.afribary.org, 06 May. 2024. Web. 24 Dec. 2024. < https://repository.mouau.edu.ng/work/view/principals-conflict-management-techniques-and-teachers-job-performance-in-south-east-nigeria-okpanku-promise-c-7-2 >.
OKPANKU, OKPANKU. "Principals’ Conflict Management Techniques and Teachers’ Job Performance in South East, Nigeria:- Okpanku, Promise C" Mouau.afribary.org (2024). Accessed 24 Dec. 2024. https://repository.mouau.edu.ng/work/view/principals-conflict-management-techniques-and-teachers-job-performance-in-south-east-nigeria-okpanku-promise-c-7-2