ABSTRACT
The study examined effect of electronic Banking on the operations of banks in Nigeria. Spec jfically the
objectives of this study are to; examine the extent to which security of customer deposit affect banking
operation Access Bank, examine the extent to which network services availability affects banking
operations of Access Bank, examine the extent to which transactions reliability affects banking
operations of Access Bank and examine the extent to which the awareness and literacy of customer
affects banking operations of Access Bank To achieve the objectives of the study, survey research
design was adopted. The researcher adopted secondary data in getting the required information.
In testing the hypotheses, Ordinary Least Square (OLS) regression analysis, percentages and
correlation coefficient statistical tools were used in testing the degree of relationship existing
between the various variables in the research hypotheses and relevant questions raised in the
study. The findings revealed that revealed that electronic banking does signflcantly influence
banking operations in Nigeria. The researcher recommended that that banks should use fiber-
optic cable in their network systems. This communication has a very high bandwidth. This would
reduce traffic problem in the network, which invariably means high speed of service delivery.
Besides, it is relatively dfficult to break into such network by fraudsters. The study further
recommends that ATM be located where customers will have adequate space to queue up for their
turn to use the facility where there are many users. There is need to make a conspicuous mark on
the floor to show the point the next waiting user should not cross while waitingfor the current user
of the ATM to finish his transaction. This would reduce the possibility of knowing the PIN code of
the customer afier his ATM transactions. This would reduce the rate ofe-banking fraud.
EGE, C (2021). Effects Of Electronic Banking On The Operations Of Banks In Nigeria (A Study Of Access Bank Plc). Mouau.afribary.org: Retrieved Oct 31, 2024, from https://repository.mouau.edu.ng/work/view/effects-of-electronic-banking-on-the-operations-of-banks-in-nigeria-a-study-of-access-bank-plc-7-2
CHINYERE, EGE. "Effects Of Electronic Banking On The Operations Of Banks In Nigeria (A Study Of Access Bank Plc)" Mouau.afribary.org. Mouau.afribary.org, 10 Jun. 2021, https://repository.mouau.edu.ng/work/view/effects-of-electronic-banking-on-the-operations-of-banks-in-nigeria-a-study-of-access-bank-plc-7-2. Accessed 31 Oct. 2024.
CHINYERE, EGE. "Effects Of Electronic Banking On The Operations Of Banks In Nigeria (A Study Of Access Bank Plc)". Mouau.afribary.org, Mouau.afribary.org, 10 Jun. 2021. Web. 31 Oct. 2024. < https://repository.mouau.edu.ng/work/view/effects-of-electronic-banking-on-the-operations-of-banks-in-nigeria-a-study-of-access-bank-plc-7-2 >.
CHINYERE, EGE. "Effects Of Electronic Banking On The Operations Of Banks In Nigeria (A Study Of Access Bank Plc)" Mouau.afribary.org (2021). Accessed 31 Oct. 2024. https://repository.mouau.edu.ng/work/view/effects-of-electronic-banking-on-the-operations-of-banks-in-nigeria-a-study-of-access-bank-plc-7-2