ABSTRACT
Computers
and teleconnnurjication system have become very important as delivery systems
and productivity tools of electronic data and information. Nigerian banks have
no^v realized that banking today requires prompt delivery ofservices,
efficiency and the ability ofcustomers to be served in any oftheir branches in
anypart ofthe country without any encumbrance. Thefocus of this study is on
"The effect of information communication technology on banking sector
performance in Nigeria, A study ofFirst Bank Nigeria Aba, Abia State. The
objectives ofthis study is to identify the degree of acceptance of information
and communication technology on banking sector in decision making, to examine
the contribution of information and communication technology to the growth of
the banking sector, and to determine the effect of information and communication
technology on the banking sector performance. 38 staffwas usedfor the study and
Questionnaire was drawn and administered to respondents which was duly filled
and collected. The t-test statistical tool was used in testing the hypothesis
by testing the "Goodness or Fitness n ofthe frequencies. Some ofthe
majorfindings yvere: Information and communication technology is widely
accepted by the banking sector, the contribution of information and
communication technology has brought about revolution in the economy and help
to reduce operational cost in the areas such as personal management,
administration maintenance and information and communication technology which
has enhanced efficiency in banking sector, through the use ofATM, smart cards
reduction in the cost ofdoing business in banks andfallowing recommendation
with the intent that ifadopted, would have positive effects on the banking
sector. The banks should improve more on its information technology so as to
enhance its productivity, the use of(ICT) in the banking sector should not only
be restricted to the cities alone, rural banking should also be improved
uponfrom time to time. There should be enlightenment given to the general
public through the various media on how to use some ofthe (ICT) equipment like
the smart cards, ATM, etc. and its importance should also be made known to the
public.
OZOKOYE, F (2024). "Effect of Information and Communication Technology on Banking Sector Performance in Nigeria:- Ozokoye, Eberechukwu F.. Mouau.afribary.org: Retrieved Oct 31, 2024, from https://repository.mouau.edu.ng/work/view/effect-of-information-and-communication-technology-on-banking-sector-performance-in-nigeria-ozokoye-eberechukwu-f-7-2
FAITH, OZOKOYE. ""Effect of Information and Communication Technology on Banking Sector Performance in Nigeria:- Ozokoye, Eberechukwu F." Mouau.afribary.org. Mouau.afribary.org, 13 Mar. 2024, https://repository.mouau.edu.ng/work/view/effect-of-information-and-communication-technology-on-banking-sector-performance-in-nigeria-ozokoye-eberechukwu-f-7-2. Accessed 31 Oct. 2024.
FAITH, OZOKOYE. ""Effect of Information and Communication Technology on Banking Sector Performance in Nigeria:- Ozokoye, Eberechukwu F.". Mouau.afribary.org, Mouau.afribary.org, 13 Mar. 2024. Web. 31 Oct. 2024. < https://repository.mouau.edu.ng/work/view/effect-of-information-and-communication-technology-on-banking-sector-performance-in-nigeria-ozokoye-eberechukwu-f-7-2 >.
FAITH, OZOKOYE. ""Effect of Information and Communication Technology on Banking Sector Performance in Nigeria:- Ozokoye, Eberechukwu F." Mouau.afribary.org (2024). Accessed 31 Oct. 2024. https://repository.mouau.edu.ng/work/view/effect-of-information-and-communication-technology-on-banking-sector-performance-in-nigeria-ozokoye-eberechukwu-f-7-2