ABSTRACT
This study was carried out to determine
various conflicts management strategies among secondary school principals in
Akwa Ibom State. The population for the study is 1292 teacher’s which comprised
all the 256 public secondary schools in Akwa Ibom State. A sample size of 460
respondents which comprises of 156 principals and 304 teachers were selected
through Taro Yamen mathematical formula. The sample size of 460 represents 50%
of the study population. proportional stratified sampling techniques was to
select fifteen (15) schools from each of the zones that make up the education
zone in Akwa Ibom State. The study adopted a correlational research design.
Four research questions and four null hypotheses were formulated and tested at
0.05 level of significance to guide the study. Two instruments were used for
data collection which are Conflict Management Strategies Questionnaire. (CMSQ)
and Administrative Effectiveness Questionnaire (AEQ). The instruments were
validated by three experts from College of Education, Michael Okpara University
of Agriculture, Umudike of which two of the experts are from the Department of
Educational Management (specialized in Educational Administration and Planning)
which one expert is of the Department of Science Education (specialize in Test
and Measurement). Cronbach Alpha method was used to test the reliability
co-efficient which gave a reliability co-efficient index of 0.74 for CMSQ and
0.72 for AEQ. The findings indicated five conflict management in Akwa Ibom
State secondary schools. These strategies were divided into proactive and
reactive conflict management strategies, which includes, good governance,
negotiation, mediation, collaboration and good communication. The findings
showed that good governance conflict management strategy has a very high extent
relationship with principal’s administrative effectiveness. The findings also
indicated that among others, the relationship between good governance conflict
management strategy and principal administrative effectiveness is significant.
It was recommended that principals should adopt those management strategies in
order to ensure effective administration.
The researcher recommended among others that conflict management
strategies should be taught in the department of education in higher
institutions so that management students may acquire adequate conflict
management strategies before they graduate.
TABLE
OF CONTENTS
Title Page i
Declaration ii
Certification iii
Dedication iv
Acknowledgements v
Table of Contents viii
List of Tables
ix
Abstract
CHAPTER 1:
INTRODUCTION 1
1.1 Background to the Study 1
1.2 Statement of the Problem 3
1.3 Purpose of the Study 4
1.4 Research Questions 5
1.5 Hypothesis 5
1.6 Significance of the Study 6
1.7 Scope of the Study 7
CHAPTER 2:
REVIEW OF THE RELATED LITERATURE 8
2.1
Conceptual Frameworks 8
2.1.1
Administration effectiveness 16
2.1.2
Good governance and administrative
effectiveness 18
2.1.3 Collaboration and administrative
effectiveness 18
2.1.4 Negotiation and administrative effectiveness
19
2.1.5
Mediation and administrative
effectiveness 20
2.1.6
Good communication and administrative
effectiveness 21
2.2
Theoretical Framework 23
2.2.1
The frustration-aggression theory 23
2.2.2
Roger fisher and William Ury
negotiation theory 24
2.2.3 Rahims’ meta model (2002) 25
2.2.4 Scientific
management theory (Taylor 1947) 26
2.3
Empirical Studies 28
2.4
Summary of Reward Literature 31
CHAPTER 3:
METHODOLOGY 33
3.1
Research Design 33
3.2
Area of Study 33
3.3
Population of the Study 34
3.4
Sample and Sampling Techniques 34
3.5
Instrument of Data Collection 37
3.6
Validation of the Instrument 37
3.7
Reliability of the Instrument 38
3.8
Method of Data Collection 38
3.9
Method of Data Analysis 38
CHAPTER
4: RESULTS AND DISCUSSION 40
4.1 Results 40
4.2 Summary of the Findings 47
4.3 Discussion of the Findings 47
CHAPTER 5: SUMMARY, CONCLUSION AND RECOMMENDATION 51
5.1 Summary of the Study 51
5.2 Conclusion 52
5.3 Recommendations 52
5.4 Educational
Implication of the Study 53
5.5 Limitations of the Study 54
5.5 Suggestion for Further Study 54
References
Appendices
LIST OF TABLES
4.1: Correlation matrix of relationship between
good governance and
principals’ administrative
effectiveness. 40
4.2: Regression analysis of relationship between
good governance and
principals’
administrative effectiveness. 41
4.3: Correlation matrix of relationship between
mediation conflict
management
strategy and principals’ administrative effectiveness 42
4.4: Regression analysis of relationship between
mediation and principal’s
administrative effectiveness 42
4.5: Correlation matrix on the relationship
between negotiation and
principal’s administrative
effectiveness 43
4.6: Regression analysis of extent of
relationship between negotiation
and principal’s
administrative effectiveness 44
4.7: Correlation matrix of extent of relationship
between collaboration
conflict
management and principals administrative effectiveness 44
4.8: Regression analysis of extent of
relationship between collaboration
and principals’ administrative effectiveness 45
4.9: Correlation matrix of extent of relationship
between communication
and
principals’ administrative effectiveness 46
4.10 Regression analysis of relationship between
communication and
principal’s administrative
effectiveness 46
IMAOBONG, J (2023). Conflict Management Strategies As Correlates Of Administrative Effectiveness Among Secondary School Principals In Akwa Ibom State. Mouau.afribary.org: Retrieved Dec 24, 2024, from https://repository.mouau.edu.ng/work/view/conflict-management-strategies-as-correlates-of-administrative-effectiveness-among-secondary-school-principals-in-akwa-ibom-state-7-2
JEREMIAH, IMAOBONG. "Conflict Management Strategies As Correlates Of Administrative Effectiveness Among Secondary School Principals In Akwa Ibom State" Mouau.afribary.org. Mouau.afribary.org, 27 Jul. 2023, https://repository.mouau.edu.ng/work/view/conflict-management-strategies-as-correlates-of-administrative-effectiveness-among-secondary-school-principals-in-akwa-ibom-state-7-2. Accessed 24 Dec. 2024.
JEREMIAH, IMAOBONG. "Conflict Management Strategies As Correlates Of Administrative Effectiveness Among Secondary School Principals In Akwa Ibom State". Mouau.afribary.org, Mouau.afribary.org, 27 Jul. 2023. Web. 24 Dec. 2024. < https://repository.mouau.edu.ng/work/view/conflict-management-strategies-as-correlates-of-administrative-effectiveness-among-secondary-school-principals-in-akwa-ibom-state-7-2 >.
JEREMIAH, IMAOBONG. "Conflict Management Strategies As Correlates Of Administrative Effectiveness Among Secondary School Principals In Akwa Ibom State" Mouau.afribary.org (2023). Accessed 24 Dec. 2024. https://repository.mouau.edu.ng/work/view/conflict-management-strategies-as-correlates-of-administrative-effectiveness-among-secondary-school-principals-in-akwa-ibom-state-7-2